FAQs

Are all the watches original?

Absolutely. Every watch is meticulously checked in the laboratory. We issue a certificate of authenticity for all components, and the serial number is stated on the invoice.

What kind of warranty do you offer?

We offer a 12 or 18-month warranty on proper mechanical operation (depending on the model) and a lifetime guarantee on the authenticity of the piece.

What is meant by "Full Set"?

A Full Set watch comes with its original box and official period documents. This is the configuration most sought after by collectors.

Why are your prices lower than other retailers?

Our choice was not to have a physical high-street shop. By cutting down on fixed running costs, we are able to offer guaranteed watches at the lowest prices in the Italian and European market.

Do you take trade-ins?

Yes, we consider trade-ins for other luxury watches (Rolex, Omega, Tudor, etc.). Send us photos and details for a preliminary assessment.

What should I check before buying a used Rolex?

The condition of the case (if it has been over-polished), the integrity of the movement, and the coevality of the components. You can find a complete video guide in our "Diary".

Has the watch been polished?

We always specify the condition. We believe that "the truth lies somewhere in the middle": a professional restoration can bring a compromised piece back to life, but for purist collectors, we always look for unpolished examples or those with intact original geometries.

Is the shipping safe?

We use only insured armored couriers for the full value of the item. The watch travels at our risk until it is delivered into your hands.

Can I return the watch if I'm not satisfied with it?

Yes, under the Consumer Code, you have the right to withdraw from a contract within 14 days of receipt for purchases made online.